Privacy policy

01Information collected

Snap2Cover collects information in a few ways:

• Provided directly: name, email address, mobile number, coverage choice, account password and anything shared through forms or secure links
• Collected automatically: device type, browser, pages viewed, approximate location and similar technical details
• From connected providers: updates on the status of a request a visitor has started

02How information is used

Information is used to:

• Send the secure link and messages tied to a request
• Connect a request with insurers or agents who can review it
• Operate, protect and improve the website and accounts
• Send promotional messages, only where separate consent was given
• Meet legal, regulatory and security obligations

03Text messages and consent

Mobile numbers and text message consent are used only for the messaging programs a visitor agreed to. Text message opt in data and consent are not shared with third parties or affiliates for their own marketing. Replying STOP ends a program and replying HELP returns assistance.

04How information is shared

Information may be shared with:

• Service providers that host the website, deliver messages or support operations, under confidentiality duties
• Insurers or agents connected to a request the visitor chose to start
• Authorities or other parties when the law requires it, or to protect rights and safety
• A successor organization in the event of a merger, sale or transfer of the business

05Cookies and similar technologies

The website uses cookies and similar tools to keep sessions working, remember preferences and understand how pages are used. Browser settings can block or delete cookies, though some features may stop working as expected.

06Data security

Snap2Cover uses reasonable administrative, technical and physical safeguards, including secure links for sharing details. No method of transmission or storage is completely secure, so absolute security cannot be promised. Sensitive documents should never be sent through ordinary text messages.

07Data retention

Personal information is kept only as long as needed for the purposes described here, to resolve disputes, and to meet legal obligations. After that, it is deleted or made anonymous.

08Your choices and rights

Depending on where a visitor lives, they may have the right to:

• Ask what personal information is held about them
• Request a correction or deletion
• Withdraw marketing consent at any time
• Opt out of text messages by replying STOP

Requests can be made using the contact details below. Identity may need to be confirmed before a request is completed.

09Children's privacy

The service is meant for adults. Snap2Cover does not knowingly collect information from anyone under 18, and any such information found will be deleted.

10Changes to this policy

This policy may be updated as the service changes. The date at the top of this page shows the current version, and significant changes will be highlighted on the website.

11Contact

Privacy questions or requests can be sent to Snap2Cover using the details below.

• Email: [Support email]
• Phone: [Phone number]
• Mail: [Business address]